{"id":14,"date":"2023-12-03T07:26:25","date_gmt":"2023-12-03T07:26:25","guid":{"rendered":"http:\/\/7selement.com\/?page_id=14"},"modified":"2023-12-03T07:26:25","modified_gmt":"2023-12-03T07:26:25","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/7selement.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-55fff2c092245bd81e8e26852bde87b3\">Returns, Repairs, and Lifetime Guarantee<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background is-style-default\"\/>\n\n\n\n<p class=\"has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-d5eee169d64f04b1cb64c4f35495f7dd\">Any item purchased from 7&#8217;s Element Design or 7selement.com is covered under a limited lifetime warranty, described as follows:<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-b97fd6ec9c091635c671539ff4074a58\">What is covered?<\/h3>\n\n\n\n<ul class=\"has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-block-list wp-elements-cc3ced5c69da06891778a2913b149397\">\n<li>Material defects, such as broken prongs and loose accent stones;<\/li>\n\n\n\n<li>Damage resulting from normal use;<\/li>\n\n\n\n<li>Damage resulting from accidents, such as sitting on a piece.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-f2e2ef781931d6a0e30766889d82e3ca\">How is it covered, and for how long?<\/h3>\n\n\n\n<ul class=\"has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-block-list wp-elements-59dc5c35d39f69cf2092fc660224d8a1\">\n<li>Warranty is active for lifetime of the piece. Proof of purchase may be required.<\/li>\n\n\n\n<li>Once confirmed, damaged items may be shipped to 7&#8217;s Element Design for repair; repair time and turnaround dependent on availability of Artist.<\/li>\n\n\n\n<li>Items that require replacement stones or other elements may incur additional sourcing costs (ethically sourced gems can be tricky to find!).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-25f95cda9c5977cbdb45b3d86415d5c2\">What is not covered?<\/h3>\n\n\n\n<ul class=\"has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-block-list wp-elements-842ccfef3ab9ddb2734106de45048e45\">\n<li>Items damaged due to misuse;<\/li>\n\n\n\n<li>Items altered or modified from their original form without prior authorization from 7&#8217;s Element Design;<\/li>\n\n\n\n<li>Loss or theft of items;<\/li>\n\n\n\n<li>Items damaged by acids or other corrosive agents;<\/li>\n\n\n\n<li>Damage incurred from natural disasters, or at the hands of young children.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-8a3a70557b391a6393a0503ac23316f5\">How do I request a repair under warranty?<\/h3>\n\n\n\n<ul class=\"has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-block-list wp-elements-18336689f0f0033d9167351d926ef210\">\n<li>Use the <a href=\"https:\/\/7selement.com\/index.php\/repairs-request\/\" target=\"_blank\" rel=\"noopener\" title=\"Repairs Request Form\">Request Repair Form<\/a> to request a repair. Please have your order information handy if available.<\/li>\n\n\n\n<li>An email will be sent containing the next steps.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-33fe7f897523e62eaad9b69b83f63d3f\"><em>Disclaimer<\/em><\/h3>\n\n\n\n<p class=\"has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-2823c32f45d3d7c9204f86bd55503390\"><em>7&#8217;s Element Design does not issue refunds or exchanges on orders or services rendered. All sales on commissioned orders are final once tendered. All creations listed on this page are considered functional works of Art; as such, the durability, longevity, and integrity of the Art and features within (including but not limited to accent stones, settings, or ) are subject to and limited by the Artist&#8217;s best efforts and abilities, and by the level of care taken by the customer while wearing, displaying, and\/or cleaning items. 7&#8217;s Element Design is not responsible for damage, theft, or loss incurred during the shipping process.<\/em> <em>7&#8217;s Element Design reserves the right to deny warranty claims for any reason.<\/em><\/p>\n\n\n\n<p class=\"has-primary-color has-button-color-background-color has-text-color has-background has-link-color wp-elements-b9bdf062b4977ad5f1cd234daced418d\"><br><br><a href=\"https:\/\/7selement.com\/index.php\/questions-comments\/\" target=\"_blank\" rel=\"noopener\" title=\"Questions &amp; Comments\">Questions or comments?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns, Repairs, and Lifetime Guarantee Any item purchased from 7&#8217;s Element Design or 7selement.com is covered under a limited lifetime warranty, described as follows: What is covered? How is it covered, and for how long? What is not covered? How do I request a repair under warranty? Disclaimer 7&#8217;s Element Design does not issue refunds [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"[]"},"class_list":["post-14","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"featured_media_urls":[],"_links":{"self":[{"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":7,"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":407,"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/407"}],"wp:attachment":[{"href":"https:\/\/7selement.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}